Standard Cancellation Policy
- Cancellations made 30 days or more before check-in will receive a full refund.
- Cancellations made within 14-29 days before check-in will receive a 50% refund.
- Cancellations made less than 14 days before check-in are non-refundable.
Special Cases
- Force majeure events, such as natural disasters or travel restrictions, may qualify for flexible cancellation terms.
- Contact our customer service team for personalized assistance with unforeseen circumstances.
Refund Process
Refunds will be processed within 7-10 business days to the original payment method.
For further questions, please contact our customer support team at support@finessestay.com.